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SRM Experience

Since 1979 SRM has provided a wide array of services to NAVSEA Newport activities, from graphics support to financial administration to computer network security.

SRM services include (but are not limited to):

Project Management   I   Staff Augmentation   I   Software/Database Development   I   Network Engineering   I   Desktop Support   I   Graphic Arts, Multimedia, and Photography   I   Web Development   I   Event Management


Project Management

Project/Program Management services provide a single point-of-contact to coordinate and manage all aspects of implementation services to deliver a solution tailored to meet your needs.
The key to success in today’s complex IT and engineering environment is the ability to manage projects efficiently. This takes strong skills and experience from people and teams that have succeeded in taking projects from initiation to completion.
All projects, whatever their scale, start with certain requirements and a goal to be met. SRM believes that the appointment of a confident and committed project manager or program manager is the first step to achieving that goal. SRM provides this service based on experience and trust gained through many successful projects. SRM then recommends a number of steps to follow that minimize the risk to any project:

  • Requirements must be clearly defined and agreed upon by the client and SRM.
  • Feasibility including risk assessment must be tested and understood.
  • Project schedules must be practical and realistic.
  • Implementation must be planned and successfully managed.
  • Contractual conditions of the requirements must be clear and concise.
  • Support services must be responsible and reliable.

When invited to address a specific need, SRM listens to the client, provides input for the proposed solution, and offers a tailored service that meets the end goal. The client benefits from the application of business skills and methodologies that are tried and tested. The project will be well managed and controlled, and delivered on time, to budget.

At the completion of the program, SRM Project Management will have accomplished the following:

  • Reduction in costs and improved business efficiency.
  • Clear accountability for the project at all times.
  • Rapid and flexible response at all times on any topic.
  • All leading to excellent value for project dollars spent

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Staff Augmentation

Many companies and IT departments find it challenging to respond to the dramatic changes in their technology needs and initiatives using only their internal staff. To acquire strategic skills in a timely and cost effective manner, many Federal and State Government clients, Chief Information Officers, and IT Directors are employing SRM for their IT staff augmentation requirements.

As a service based organization, Systems Resource Management, Inc. realizes that client satisfaction is the cornerstone of any successful business. Our commitment is to provide superb services at an outstanding value to our clients. We adhere to this ideal by prudently managing our company’s infrastructure costs.

SRM is extremely selective in hiring our professionals. They are well trained, customer driven, and technically competent. By engaging SRM, you can leverage the expertise of our Client Support Team while realizing the cost benefits of outsourcing non-core competency staff.

SRM can support your organization's needs in a variety of areas including:

  • Vast array of software languages
  • Database Design & Administration
  • Web Development
  • Software Migration
  • Network Design & Administration
  • Helpdesk & Technical Support
  • Systems Analysis
  • Technical Writing

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Software/Database Development

SRM has over 25 years of experience with software/database development and has built a very practical and cost effective approach to delivering software solutions. This means that your project is managed and produced with your goals in mind, and within your budget. You can have confidence that our top notch developers will respect your confidentiality and protect your intellectual property.  All of our software and database applications are developed at the local SRM office or at our clients’ facilities.

Our software solutions employ industry standard databases.  Our platforms have the capacity to manage large amounts of information quickly, effectively, and in a manner that allows users to access and update the data simultaneously. Our database solutions are diverse and feature flexibility, reliable performance, scalability, and ease of use for the end user.

SRM focuses on doing projects right the first time. A well thought out design will save time and money. If the basic software package was not initially designed for business growth, future modifications will be costly.  Our Systems team guards against this.

Building a custom software suite involves several key steps. After completing each of these steps, we will meet with you for a review, confirming that your business requirements are being met. Based on our experience, all of SRM’s service offerings incorporate the following steps:

  • Software analysis
  • Solution design
  • Software coding
  • Software testing
  • Software Documentation
  • Staff training in the use of the new application

Custom software will help your small business reduce its overall workload by minimizing data entry and human error.  You will be able to access data much more quickly and easily. Our professionals can help you assess how a custom software system can improve the efficiency of your small business or agency.

Database Platforms

Clipper
DBase
DB2
Filemaker Pro
FoxPro
Microsoft Access
Microsoft SQL Server
MySQL
Oracle

Operating Systems

Apache
Linux
Macintosh OS X
OS/400
Unix
Windows Server (All)

Programming Environments

C/C++
COBOL
Microsoft .NET
PHP
RPG
Visual Basic

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Network Engineering

A properly designed and maintained network is vital to your organization. It will allow you to reduce the time and costs associated with coordinating data and hardware resources. SRM offers expertise in designing and implementing the network infrastructure for business solutions for today’s business needs.

At SRM we have Microsoft (MCSE) & Novell (CNE) certified network engineers that ensure high uptime and reliability. Our staff is experienced in the support of network services like DNS, DHCP & VPN.  We support Messaging Solutions with Microsoft’s Exchange and Novell’s GroupWise web servers using Microsoft’s IIS & Apache Web Server on the Novell Netware platform. Directory services are Microsoft’s Active Directory & Novell’s NDS.

In addition, we offer Network Security Assessments, Server Consolidation, and Migration solutions.

With SRM Systems Support Engineers you will increase productivity immediately and have a single point of accountability for your network.

Sharepoint SRM also offers SharePoint services to customers. SharePoint is a Windows Server technology that allows individuals or groups to share and collaborate on documents and data through a SharePoint web site in a secure, controlled environment.
Symantec SRM Is a Symantec Registered Partner

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Desktop Support

Companies today operate in a combined business and technical environment. This environment drives the need for technology that is flexible, integrated, and easily maintained, while providing functionality and cost effectiveness. SRM provides Desktop Support solutions for small businesses and governmental agencies, while aligning people, processes, and technology to improve service levels, evaluate performance, and reduce costs.

SRM provides complete Desktop Support service that ensures prompt and efficient installation and maintenance of your IT equipment and software tools. Our highly qualified Desktop Support staff can assist you with the installation of new workstations, office moves, and equipment upgrades.

Desktop Support  from SRM provides seamless solutions that include:

  • Planning and implementing of Desktop IT standards
  • Installation and upgrading of desktop hardware
  • Installation and upgrades of new desktop software
  • Desktop IT training
  • Enterprise-wide rollouts of new workstations
  • Hardware upgrades and Break/Fix options
  • Assistance with standardization of desktop applications
  • Security patch management (MS Server Update Services, Novell’s ZenWorks, PatchLink Update)
  • Remote or on site management of patch updates & antivirus software (eTrust, Symantec, McAfee)

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Graphic Arts, Multimedia, and Photography

The SRM Graphics Design Staff has the expertise to create professional publications and promotional materials for any product, service, or topic. A full range of services are available, including:

  • Illustration, from 3D technical drawings to business cartooning
  • Graphic design and branding
  • Photo editing and manipulation
  • Photography
  • Interface design
  • Publication development
  • Layout and pre-press
  • Posters and displays
  • Specialized promotional items

SRM also has the expertise to create presentations that will impart your message in an attractive manner with crisp and concise content. The proper use of color, motion, and sound can greatly improve the quality of information that is conveyed to your audience. We offer video and animation support services including video capture, video editing, and 3D animation.

SRM provides attractive and professional visual materials to greatly assist in the effective communication of your organization's products and/or services.

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Booths & Displays
 
Multimedia
 
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Illustration
 
Photography
 
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Brochures & Handouts  

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Web Development

SRM endeavors to create client web sites which are aesthetically pleasing, logically organized, and easily navigated in order to make a visitor’s experience as pleasant and hassle-free as possible. This reflects well upon the clien’t organization and encourages future visits, magnifying the utility of the site.

SRM believes that a web site should be as universally accessible as the content allows, so that the maximum number of visitors understand and benefit from the sites content and capabilities. The wide variety of hardware and software tools the user population employs to browse web sites means that care must be taken to build a web site which is stable and consistent across computer platforms (i.e. Windows, Macintosh) and browsers (i.e. Internet Explorer, Firefox). We believe that the technology should never “get in the way” of the ease or usefulness of a web site.

Ongoing customer input and feedback is important to insure a project is always moving toward a defined goal. SRM encourages customer input during all phases of web site construction.

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Event Management

SRM provides Conference Planning and Meeting Management that ensures a well planned, strongly attended, and well received event. SRM has over 15 years of experience in providing Conference Planning and Meeting Management resources. SRM professionals are knowledgeable about key conference planning details. Professional coordination and planning will result in a successful conference.

Typical services offered by SRM include:

  • Conference Program Advisory Services
  • Conference Website Development and Hosting
  • Facility Selection
  • Check In and Registration Services
  • Conference Administration
  • Internet-based Registration Services
  • Financial Management
  • Coordination of Special Events
  • PowerPoint Presentations
  • Presentation Services including tri-fold pamphlet design, printing, folding and distribution

SRM skillfully handles such details as tracking and registering attendees; establishing reasonable registration fees; designing badges, signs and banners; conducting registration; arranging for high quality catering; providing security authentication and check in; audio visual support; and conducting all financial arrangements. This permits the client to concentrate on the content of the event.

Some key points covered by SRM during a typical conference planning cycle include:

  • Using SRM's flexible planning software to develop an accurate timeline and identify key events.
  • Using existing proprietary databases designed to assist in generating mailings, e-mail, and telephone communications with potential attendees and speakers.
  • Using SRM's in house multimedia capability to produce high quality, advertisements, agenda, registration forms, signs, and badges.
  • Using SRM's technical writers and editors to shape presentation papers for placement in conference proceedings.  Our writers will complete all requirements for attendee distribution either as a printed document or as a PC/Mac readable compact disk (CD).
  • Designing a unique Meeting/Conference web page or SharePoint portal to facilitate rapid distribution of meeting information. On-line registration can be incorporated into the web page, if desired by the customer.
  • Offering an established Preferred Vendor relationship with hotels and caterers that contributes to lower overall conference costs to sponsors and attendees.
  • Providing post-conference support: writing/editing articles and press releases; soliciting and analyzing guest evaluation sheets; and completing a final report containing all pertinent conference documentation.

Events Managed Include:

  • Range Commanders Conference 2007
  • Naval Undersea Warfare Center Intellectual Property Conference 2001-2007
  • Fuel Cell Workshop, 2002
  • Naval Symposium on Electric Machines 1997, 2001
  • Oceanic Imaging Conference 2000
  • Gas-Based Surface Ship Drag Reduction Conference 1998, 1999
  • ONR Workshop on Supercavitating High-Speed Bodies 1997-1999
  • International Symposium on Seawater Drag Reduction 1998
  • Vice President Al Gore's National Performance Review 1997

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How To Use SRM

To find out about utilizing SRM's services please contact:

Luke T. Hyder, President
401-849-2913

Contract Vehicles

SRM has multiple contract vehicles which can be utilized by a Federal Government organization or activity; see our Seaport Enhanced web site for more information.

SRM Federal clients include:

Science and Technology

Combat Systems

Information Technology Division

Infrastructure Technology Division

Technical Information

Technical Library

Test and Evaluation

Patent Division

Submarine Sonar

Underwater Sound Reference Division

Torpedo Systems Technology

Information Technology

Information Assurance

Underwater Ranges

Stripe

Systems Resource Management Inc. • 42 Valley Road, Middletown, RI 02842 • Voice 401-849-2913 • Fax 401-849-2993