State Government Services
SRM Experience
SRM has developed an efficient and effective approach to State client support based on over a decade of experience. Numerous State and Quasi-Public agencies have utilized SRM to maintain their computer networks, develop databases, design and maintain their web sites, and provide IT support to their users and employees. We have a wealth of experience in a wide variety of technology services, and are familiar with the particular needs and challenges of State government organizations. SRM services include (but are not limited to):
Network Engineering I Desktop Support I Web Development I Staff Augmentation I Software/Database Development A properly designed and maintained network is vital to your organization. It will allow you to reduce the time and costs associated with coordinating data and hardware resources. SRM offers expertise in designing and implementing the network infrastructure for business solutions for today’s business needs.
– Return to Top – Companies today operate in a combined business and technical environment. This environment drives the need for technology that is flexible, integrated, and easily maintained, while providing functionality and cost effectiveness. SRM provides Desktop Support solutions for small businesses and governmental agencies, while aligning people, processes, and technology to improve service levels, evaluate performance, and reduce costs. SRM provides complete Desktop Support service that ensures prompt and efficient installation and maintenance of your IT equipment and software tools. Our highly qualified Desktop Support staff can assist you with the installation of new workstations, office moves, and equipment upgrades. Desktop Support from SRM provides seamless solutions that include:
– Return to Top – SRM endeavors to create client web sites which are aesthetically pleasing, logically organized, and easily navigated in order to make a visitor’s experience as pleasant and hassle-free as possible. This reflects well upon the clien’t organization and encourages future visits, magnifying the utility of the site. SRM believes that a web site should be as universally accessible as the content allows, so that the maximum number of visitors understand and benefit from the sites content and capabilities. The wide variety of hardware and software tools the user population employs to browse web sites means that care must be taken to build a web site which is stable and consistent across computer platforms (i.e. Windows, Macintosh) and browsers (i.e. Internet Explorer, Firefox). We believe that the technology should never “get in the way” of the ease or usefulness of a web site. Ongoing customer input and feedback is important to insure a project is always moving toward a defined goal. SRM encourages customer input during all phases of web site construction. SRM State of RI web site projects include:
– Return to Top – Many companies and IT departments find it challenging to respond to the dramatic changes in their technology needs and initiatives using only their internal staff. To acquire strategic skills in a timely and cost effective manner, many Federal and State Government clients, Chief Information Officers, and IT Directors are employing SRM for their IT staff augmentation requirements. As a service based organization, Systems Resource Management, Inc. realizes that client satisfaction is the cornerstone of any successful business. Our commitment is to provide superb services at an outstanding value to our clients. We adhere to this ideal by prudently managing our company’s infrastructure costs. SRM is extremely selective in hiring our professionals. They are well trained, customer driven, and technically competent. By engaging SRM, you can leverage the expertise of our Client Support Team while realizing the cost benefits of outsourcing non-core competency staff. SRM can support your organization's needs in a variety of areas including:
– Return to Top – SRM has over 25 years of experience with software/database development and has built a very practical and cost effective approach to delivering software solutions. This means that your project is managed and produced with your goals in mind, and within your budget. You can have confidence that our top notch developers will respect your confidentiality and protect your intellectual property. All of our software and database applications are developed at the local SRM office or at our clients’ facilities. Our software solutions employ industry standard databases. Our platforms have the capacity to manage large amounts of information quickly, effectively, and in a manner that allows users to access and update the data simultaneously. Our database solutions are diverse and feature flexibility, reliable performance, scalability, and ease of use for the end user. SRM focuses on doing projects right the first time. A well thought out design will save time and money. If the basic software package was not initially designed for business growth, future modifications will be costly. Our Systems team guards against this. Building a custom software suite involves several key steps. After completing each of these steps, we will meet with you for a review, confirming that your business requirements are being met. Based on our experience, all of SRM’s service offerings incorporate the following steps:
Custom software will help your small business reduce its overall workload by minimizing data entry and human error. You will be able to access data much more quickly and easily. Our professionals can help you assess how a custom software system can improve the efficiency of your small business or agency.
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How To Use SRM
To find out about utilizing SRM's services please contact: Luke Hyder, Vice President SRM State of RI Clients include:
Dept. of Elementary & Secondary Education Division of Public Utilities and Carriers Dept. of Administration Dept. of Corrections Dept. of Environmental Management Dept. of Children, Youth, and Families RI Turnpike and Bridge Authority Rhode Island Veterans Home Dept. of Health Coastal Resource Management Council Auditor General Attorney General State Telecommunications Office |
Systems Resource Management Inc. • 42 Valley Road, Middletown, RI 02842 • Voice 401-849-2913 • Fax 401-849-2993